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Terms and Conditions
Terms and Conditions
- Introduction
Welcome to www.biotics.care, operated by Bioticscare LLC. By accessing or using our Website, you agree to comply with, and be bound by these Terms and Conditions. Please read them carefully before using our services.
- Eligibility
To use our Website and services, you must:
Be at least 18 years old.
Provide accurate and up-to-date information.
Agree not to use the Website for unlawful purposes or in violation of these Terms.
- Products and Services
Bioticcscare offers a variety of women’s feminine health products, including but not limited to: natural supplements, suppositories, menstrual care, etc.].
All products are subject to availability.
We reserve the right to modify, discontinue, or change prices at any time without notice.
- Ordering and Payment
When placing an order, you agree that all information provided is accurate and complete.
Payment must be made in full before orders are processed. Accepted payment methods include credit and debit cards, paypal, and godaddy payments].
Prices listed include taxes unless otherwise specified.
- Shipping and Delivery
We aim to process and ship orders within a reasonable timeframe of 5 to 7 business days. But we will always try to get orders fulfilled within 24 to 48 hours after receiving your order.
Shipping times may vary based on location.
You are responsible for providing accurate shipping information.
We are not liable for delays or lost packages caused by incorrect addresses.
- Returns and Refunds
Returns are accepted within [30 days] of purchase for unused, unopened products.
Refunds will be issued to the original payment method upon receipt of the returned items.
Please review our Return Policy for detailed instructions.
- Health Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Always consult a healthcare professional before using any new product, especially if you are pregnant, nursing, or have a medical condition.
- Intellectual Property
All content on the Website, including text, images, logos, and graphics, is the property of Bioticscare and protected by copyright laws.
You may not reproduce, distribute, or exploit any content without prior written consent.
- User Conduct
When using our Website, you agree to:
Avoid uploading or sharing harmful, offensive, or illegal content.
Not engage in activities that could harm the Website’s functionality or security.
- Limitation of Liability
Bioticscare is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
Our maximum liability is limited to the amount paid for your purchase.
- Privacy
Your use of the Website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
- Governing Law
These Terms and Conditions are governed by the laws of the United States of America. Any disputes shall be resolved in the courts of the United States of America].
- Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website.
- Contact Us
For questions or concerns regarding these Terms, please contact us at:
Email: info@biotics.care
Phone: 1-833-432-9992
Return and Refund Policy
Return and Refund Policy
At Bioticscare, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help. Please review the following policy for returns and refunds:
- Eligibility for Returns
We accept returns within 30 days of the original purchase date under the following conditions:
The item must be unused, unopened, and in its original packaging.
Proof of purchase (e.g., order confirmation or receipt) must be provided.
Items purchased as part of a sale or promotion are not eligible for returns unless explicitly stated otherwise.
- Non-Returnable Items
The following items are not eligible for return:
Opened or used products.
Perishable goods, such as food or supplements, if opened.
Intimate or personal care items (e.g., menstrual products) due to hygiene reasons.
Gift cards or downloadable products.
- Return Process
To initiate a return, please follow these steps:
- Contact Us: Email us at info@biotics.care or call 1-833-432-9992 within 30 days of receiving your order. Include your order number and reason for the return.
- Approval: Our team will review your request and provide instructions on how to send the item back if it meets our return criteria.
- Ship the Item: Once approved, package the item securely and send it to the address provided in our email. Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective product).
- Refunds
Refunds will be processed after we receive and inspect the returned item. Here’s how refunds are handled:
If approved, a refund will be issued to your original payment method within 7-10 business days.
Shipping charges are non-refundable, except in cases where the return is due to our error.
If the returned item does not meet the conditions outlined in this policy, it will not be eligible for a refund, and the item may be sent back to you.
- Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the original item (if eligible) and place a new order.
- Damaged or Defective Products
If you receive a damaged or defective item:
Contact us within 48 hours of receiving the item.
Provide a photo of the damage or defect, along with your order number.
We will arrange for a replacement or refund, including covering return shipping costs if necessary.
- Late or Missing Refunds
If you haven’t received your refund within the stated timeframe: 15 days
Check with your bank or credit card provider as processing times may vary.
If you’ve done this and still have not received your refund, please contact us at: info@biotics.care
- Contact Us
If you have any questions or need further assistance with your return or refund, please contact us:
Email: info@biotics.care
Phone: 1-833-432-9992
Address: 1349 W Peachtree st. Ste 1910 #105
Atlanta, Ga 30309
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